![hubspot knowledge base hubspot knowledge base](https://blog.inboundfintech.com/hs-fs/hubfs/knowledgebasetr.png)
You can optimize knowledge articles and content to rank higher on search engines for specific keywords. Public knowledge bases can also be used as a great source for SEO. Knowledge bases are filled with guides and documents made by experts. With a knowledge base, you become an expert. Share Expert KnowledgeĬonsult an expert is now a thing of the past. Employees don’t need to go through months of training to answer simple questions. Customers no longer have to call and wait on hold for hours to fix a problem. Knowledge bases also help you save time by providing on-demand solutions. So that they can find tutorials guides to common problems all on their own. Fill it with courses, solutions, and guides. You can create multiple knowledge bases for each department. Private knowledge bases are commonly used by companies to train and educate their employees and teams.
#HUBSPOT KNOWLEDGE BASE HOW TO#
Employees can use the knowledge base to find guides on how to handle certain situations like responding to customer inquiries.Įither way, it can help cut down the time and costs that go into answering emails and phone calls. If a customer is having a problem, they can search for an answer in the knowledge base.
![hubspot knowledge base hubspot knowledge base](https://www.hubspot.com/hs-fs/hub/53/hub_generated/resized/50b2c6d5-264f-4fa9-81ef-875d0d4fc263.png)
With a knowledge base, you empower your customers and employees to find solutions by themselves. If you need further convincing, here are just a few of the many benefits of knowledge management. Benefits Of Knowledge Management & Sharing We can all agree that a knowledge base can be beneficial for all types of businesses in many ways. Or teach your employees how to handle different situations. Whether it’s to educate your customers on how to use a product. You can then make them available to your customers or employees to let them find solutions to common issues related to your product. Simply put, a knowledge management system is the platform or the tool you use for sharing knowledge.įor example, with a knowledge management system, you can create articles, documents, and guides. For many others, it’s a platform for solving problems efficiently. For some, it’s a teaching and learning platform. Get the Theme What Is A Knowledge Management System (KMS)?Ī knowledge management system can be defined in many ways.
![hubspot knowledge base hubspot knowledge base](https://blog.hubspot.com/hs-fs/hubfs/image-986.png)
You can also check out all that's possible with Pipedrive on Zapier, and other ways to connect Pipedrive and HubSpot.Create a Knowledge Management System - The Easy Way!īuild a searchable KMS and keep your team on the same page. Note: If you ever want to change this Pipedrive and HubSpot integration, just go to your Zapier dashboard and tweak anything you'd like. Once you're satisfied, your new HubSpot form submissions will create corresponding Pipedrive deals. Craft the Title that you wish to use using fields from HubSpot.To connect a new Pipedrive account you will need to plug in your personal API token, found by going to Settings > Personal preference > API in your Pipedrive account.Choose your Pipedrive account from the list of accounts, or connect a new account.To connect a new HubSpot account, input your Hub ID in the pop-up window when prompted and click Authorize to allow Zapier access to your account.Choose your HubSpot account from the list of accounts, or connect a new account.You can find out about getting started with Pipedrive on Zapier here.Ĭlick here to automatically create Pipedrive Deal from HubSpot Form Submission. If you are looking to familiarize yourself with Pipedrive, check here. To link your HubSpot account to Pipedrive, you will need an active Pipedrive account. For more information about getting started with HubSpot on Zapier, go here. For help getting started with HubSpot, start here. To connect your HubSpot account to Zapier, you will need an active HubSpot account. If you want to create Pipedrive deals from your HubSpot form submissions, you can do that using Zapier.